We require 24-hour advance notice for any cancellation or rescheduling. A valid credit card on file is required to book an appointment. A fee of up to 100% of the regular service price may be charged for late cancellations or no-shows.
PLEASE NOTE: Appointment cancellations can be done via phone call, text message or by logging into your Vagaro account. If you try to cancel by replying to an auto-generated email, your cancellation request will NOT be received and a late cancellation fee will be charged.
If you arrive late for your appointment, your therapist will provide massage service for the remaining session time without a service price reduction. Due to tightly booked schedules, we are unable to extend appointments beyond the originally specified time.
• Gift cards are redeemable on regular-priced services and may not be redeemed for cash or tips
• Gift cards are redeemable at both Berkana locations
• Promo/Free gift cards must be used by their expiration date - no exceptions. Non-promo cards have no expiration date
• Some service restrictions may apply
• Limit one gift card per service
HSA & FSA cards are accepted!